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Artificial intelligence developed to aid companies in choosing job applicants

An artificial intelligence (AI) system developed by NEC Corp. can help companies choose job applicants that match with their hiring preferences, with around three staffing agencies already using the system, it was learned on Aug. 24.

    The system can examine and learn resumes submitted by the people a company hired in the past, and choose applicants with backgrounds that match their tendencies. An aim of the AI is to eliminate vague parts of the selection process like the individual preferences of screeners, making the selection process fairer.

    Development on NEC's system was completed in December last year. Using around 2,000 resumes and a company's hiring results for those resumes, the system can learn what kind of people the company has taken on until now. Using this data, the AI can examine applicants' resumes and choose ones that match the company's hiring standards. Some staffing agencies are already using the system to match their client companies with applicants. If additional improvements can raise the accuracy of the AI, its use will likely expand, and it could be used to the screening process up until an applicant's first job interview.

    An NEC representative says, "We want to advertise the system's impartiality and get around 10 more companies using it next fiscal year."

    However, currently it would be difficult for the AI to see through the deception if an applicant were to lie on their resume. NEC says, "In the end an interview by a human is necessary."

    Major information tech company Oracle Corp. Japan, meanwhile, plans to start work next fiscal year on a system that uses AI to advise on personnel postings. Based on an employee's background and job results, the AI will advise what section or post is best suited to them.

    Tokyo-based staffing agency BizReach, Inc. is also planning to sell a system in which AI evaluates employees. It aims to have the system used at over 2,000 companies by June 2019.

    BizReach touts evaluation by AI, saying it "allows evaluations without emotional interference," but Yohei Tsunemi, an instructor of labor sociology at Chiba University of Commerce, says, "If companies depend too much on these AI systems, they will have an increase in similar employees and they may lose diversity. In the end, a human should be making the hiring decision."

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