OSAKA -- Osaka Metro Co. revealed on Aug. 19 that an on-duty train conductor was spotted playing popular smartphone puzzle game "Disney Tsum Tsum" while he was responsible for a train running on the Midosuji Line, one of the busiest lines in western Japan.
The train was operated without delay or other issues. To prevent a reoccurrence, the company has implemented a policy of retaining all crew members' mobile phones while they are on duty.
According to the company, the 46-year-old male conductor was seen playing the game while working on the train as it went from Tennoji to Hommachi stations at a time between around 5:55 a.m. and 6:05 a.m. on Aug. 17. A passenger saw him on his phone and reported it to Osaka Metro Co.
The conductor was quoted by the company as saying, "I couldn't stop myself from playing even though I knew I mustn't." He had reportedly played games several times previously while on duty.
The company gave him a one week suspension from working on its trains. It also released a statement saying, "We deeply apologize to passengers for causing them concern and anxiety due to this incident."
(Japanese original by Toshiyuki Mano, Osaka City News Department)