ANA and JAL won't charge for changes, cancellations on domestic flights amid virus fears

TOKYO -- All Nippon Airways (ANA) Co. and Japan Airlines (JAL) Co. announced on Feb. 28 that the two major Japanese carriers won't charge for changes or cancellations on domestic flights through March 19 while following the government's basic policy in a bid to prevent the spread of the coronavirus.

All domestic tickets, including those for discounted fares, early reservations and package tours, are subject to the emergency measure.

After ANA and JAL received numerous inquiries from passengers who bought tickets to attend events such as concerts that were cancelled across Japan, the carriers decided to take special measures to prevent the further spread of infections.

The airline companies have also carried out the same measures for tickets on routes to and from China and Hong Kong.

(Japanese original by Munehisa Ishida, Business News Department)