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Tokyo municipalities temporarily halt COVID-19 vaccine booking system due to malfunction

This Jan. 24, 2021, file photo shows a vial of the Pfizer vaccine for COVID-19 in Seattle. (AP Photo/Ted S. Warren)

TOKYO -- Tokyo's Meguro Ward and suburban city of Komae temporarily halted accepting reservations for coronavirus vaccinations on May 12 due to systematic malfunctions.

    The issues were triggered by glitches in the external servers of private firms used for the municipalities' reservation systems.

    The Meguro Ward Office said that "systematic errors have broken out on a global scale, and the system could not be used." The city of Komae said it planned to resume accepting applications from 1 p.m. According to local authorities, the city uses a system provided by U.S. information technology firm Salesforce.com, and glitches occurred on the morning of May 12.

    Temporary systematic issues surrounding coronavirus vaccination appointments have been observed in municipalities across Japan, including Tokyo's Nakano Ward and the Gunma Prefecture city of Numata.

    (Japanese original by Taisuke Shimabukuro, Tama General Bureau)

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