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Japan Airlines' smart boarding system hit by glitch causing delays

Japan Airlines Co. logo. (Mainichi/Kazuhisa Soneda)

TOKYO -- A Japan Airlines Co. boarding system glitch caused problems at airports across the country on the morning of May 15 where it took longer than usual to get through security checkpoints.

    This has caused delays to some flights, but as of 9 a.m. no flights had been canceled.

    According to the airline, there were issues with its "Touch & Go" boarding devices, which allow flyers to go through security checkpoints just by holding their boarding passes on their smartphones over them. The devices started having some trouble at around 7 a.m., unable to read the passes or taking longer to do so.

    (Japanese original by Shunsuke Ichimiya, Tokyo City News Department)

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